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Privacy Policy

The new privacy law and what it means for you.
On May 26th 2012 a new piece of legislation known as the "Information Commissioner’s Office e-privacy directive" comes into force. It has been dubbed the "cookie law".
As we understand it the new ICO directive basically specifies that websites must obtain "opt-in permission" from users of their sites for any cookies that are deemed non-essential. We would interpret that in the case of an online shop it is "essential" to use a cookie to store / track the contents of the shopping cart and therefore would not need permission for these cookies.
Gloves n Stuff automatically uses a cookie for this purpose - this is in common with most, if not all shopping cart systems / sites.

Customer Privacy
Gloves n stuff Ltd are committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

Details we require
We need to collect the following information from you in order to process your order and notify you of the status of your order.

    Your Name
    Company Name
    Address
    Email address
    Credit or Debit card details

We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.

You can check the information that we hold about you by logging into our web site and using the contact us form, or emailing enquiries@glovesnstuff.com. If you find any inaccuracies we will delete or correct it promptly.

Security of personal information
When you enter credit card information on the Gloves n stuff Ltd web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre. We do not store credit card details nor do we share customer details with any 3rd parties.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our "About us" page or email us at enquiries@glovesnstuff.com.

How we use cookies
A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Data Protection
The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. Gloves n stuff Ltd is committed to upholding the eight Data Protection Principles of good information handling practice.